Terms & Conditions (Website Policy)
Welcome to HairKartt. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with the terms outlined below. Please read them carefully before using our website.
1. Introduction
HairKartt is an online store offering hair care, beauty, and related products. By visiting our website or purchasing products from us, you agree to these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.
If you do not agree with any part of these terms, please discontinue use of our website immediately.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or using the website under parental/guardian supervision.
- The information provided by you is accurate and complete.
- You will use the website only for lawful purposes.
3. Products & Services
We strive to display product images, descriptions, pricing, and availability as accurately as possible. However:
- Product colors may slightly vary depending on device display settings.
- We reserve the right to modify or discontinue products without prior notice.
- Product availability may change at any time.
HairKartt reserves the right to limit quantities or refuse orders at our sole discretion.
4. Pricing & Payments
All prices displayed on the website are in INR (₹) unless otherwise specified.
We accept secure online payments through trusted payment gateways. By placing an order, you authorize us to charge the applicable amount including taxes and shipping charges.
HairKartt reserves the right to:
- Correct pricing errors
- Cancel suspicious or fraudulent transactions
- Refuse or cancel any order at our discretion
In case of payment failure, the order will not be processed until successful payment confirmation is received.
5. Order Confirmation & Cancellation
After placing an order, you will receive an order confirmation email or message.
HairKartt reserves the right to cancel orders due to:
- Product unavailability
- Incorrect pricing
- Suspected fraudulent activity
- Incomplete customer information
If an order is cancelled after payment, the refund will be processed to the original payment method within the applicable banking timeline.
6. Shipping & Delivery
We aim to process and dispatch orders within the estimated timeframe mentioned on our website.
Delivery timelines may vary due to:
- Courier delays
- Weather conditions
- Public holidays
- Remote delivery locations
HairKartt shall not be held liable for delays caused by third-party courier services.
Customers are responsible for providing accurate shipping details. Additional charges may apply for re-delivery due to incorrect addresses or failed delivery attempts.
7. Return, Refund & Exchange
Our Return & Exchange Policy governs all return requests.
Products eligible for return or exchange must:
- Be unused and in original packaging
- Include tags, invoices, and accessories
- Be returned within the specified return period
For hygiene and safety reasons, certain beauty or personal care products may not be eligible for return once opened or used.
Refund timelines depend on the payment provider and banking process.
8. User Responsibilities
While using our website, you agree not to:
- Violate any laws or regulations
- Upload malicious software or harmful content
- Attempt unauthorized access to our systems
- Use the website for fraudulent activities
- Copy, reproduce, or misuse website content without permission
Any misuse may result in account suspension or legal action.
9. Intellectual Property Rights
All content available on HairKartt including:
- Logos
- Product images
- Website design
- Graphics
- Text content
- Branding materials
are the intellectual property of HairKartt and protected under applicable copyright and trademark laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
HairKartt shall not be liable for any:
- Indirect or incidental damages
- Loss of profits or data
- Delays or interruptions
- Technical issues beyond our control
All products and services are provided on an “as available” and “as is” basis without warranties unless otherwise specified.
11. Third-Party Links
Our website may contain links to third-party websites or services for customer convenience.
HairKartt is not responsible for:
- Third-party content
- Privacy practices
- Transactions made on external websites
Users access third-party links at their own risk.
12. Privacy & Data Protection
Your personal information is handled according to our Privacy Policy.
By using our website, you consent to the collection and use of information necessary for:
- Order processing
- Customer support
- Delivery services
- Marketing communications (with consent)
13. Termination of Access
We reserve the right to suspend or terminate access to our website without prior notice if:
- These terms are violated
- Fraudulent activity is suspected
- Website security is compromised
14. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.
15. Changes to Terms
HairKartt reserves the right to update or modify these Terms & Conditions at any time without prior notice.
Users are encouraged to review this page periodically for updates.
16. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
HairKartt Customer Support
Website: store.hairkartt.com
Email: support@hairkartt.com
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM