Refund & Return Policy

Welcome to Hairkartt. Customer satisfaction is important to us. Please read our Refund & Return Policy carefully before making a purchase.

Website: store.hairkartt.com

1. Eligibility for Returns

Due to the hygienic and customized nature of human hair products, returns are accepted only under the following conditions:

• Wrong product received
• Damaged product received
• Incorrect quantity received

To be eligible for a return:

• The item must be unused and in original condition
• Original packaging and tags must be intact
• Return request must be submitted within 48 hours of delivery

2. Non-Returnable Items

The following products are not eligible for return or exchange:

• Used or installed hair products
• Customized orders
• Colored or chemically altered products
• Products damaged by customer misuse

3. Return Request Process

To request a return:

• Email us at support@hairkartt.com
• Share your Order ID
• Attach product photos/videos clearly showing the issue

Our support team will review and respond within 2–5 business days.

4. Refund Process

Once the returned product is inspected and approved:

• Refunds will be processed to the original payment method
• Processing time: 5–10 business days
• Shipping charges are non-refundable unless the error is from our side

5. Order Cancellation

Orders can only be cancelled before dispatch.

Once shipped, cancellation requests will not be accepted.

6. Contact Information

Hairkartt
Website: store.hairkartt.com
Email: support@hairkartt.com